Accountmanager Service Center


HQ Pack Service Center, Eindhoven, Netherlands
40 hours

What will you do within our organization?

Are you ready for the second or third step in your career? Do you want to expand the services of a company with their existing customers? Do you like to have a lot of autonomy and are you ambitious and strong in organizing? Then this is the opportunity to realize your dream job. Due to the strong growth of our organization, we are looking for an ambitious Account Manager Service Center. You are responsible for your own customer portfolio that consists of about 60 customers (national and international).

There are about 600 different types of packaging that all have their own requirements and are increasingly being reused. This requires creative solutions, entrepreneurship and a good understanding of the entire supply chain. You must be able to secure things well, arrange things quickly and professionalize and optimize processes. You work closely with the existing customers, where you are approximately 40% of your time. In addition, your activities as an Account Manager Service Center include:

  • You are budget responsible;
  • You are the contact person for everything that has to do with the flow of (return) packaging;
  • You make price agreements independently;
  • You make quotations independently.

You will be working independently a lot but will also be part of the existing sales team so you will have colleagues to brainstorm with. You work closely with your colleagues in the service center / logistics. You communicate easily and well at various levels both internally and externally, from the supply chain manager of a global company to the employee on the loading dock.

What are our requirements?

To be successful in the role of Accountmanager Service Center you have the following requirements:

  • HBO thinking and working level;
  • Affinity with technology and/or working in a production/logistics environment is an advantage;
  • Minimum of 2-5 years relevant work experience in a similar position;
  • Experience with customer management / account management and quoting;
  • Good command of the MS Office;
  • Experience with ERP systems is desirable;
  • Good command of Dutch and English is a requirement, good command of German is an advantage.

What qualities do you need to have?

  • You have strong communication skills;
  • You have strong organizational skills;
  • Flexible, reliable and proactive, but also able to provide the "fun" factor;
  • You are entrepreneurial, you see opportunities and you like to cash in on them;
  • You are result oriented.

What do we do?

HQ Pack belongs to the worldwide top in the field of high-tech packaging and tooling. We develop, clean, produce and manage the logistic flow of packaging for high-quality industrial products. Very fragile, valuable parts get the protection they need during transport all over the world.

Our strength lies in the total solution. We do not only develop client-specific packaging materials, but take care of the entire process. HQ Pack's Service Centre ensures that, wherever in the world re-usable packaging is collected, cleaned and repaired to new condition. We do this for global players in the semiconductor-, electronics-, aerospace-, medical industries and machine building.

The activities of HQ Pack are categorized as follows:

  • Production;
  • Cleanroom Solutions;
  • Projects (development);
  • Logistics Services.

Our group of companies employs over 500 people spread over 7 locations. HQ Pack's head office is located in Eindhoven, the Netherlands. In addition, we have a branch office in Malaysia, Singapore and two branches in the USA. Within HQ Pack Group we also have a specialized company in the field of plastics machining (HQ Plastics), cleaning (HQ Precision Cleaning) and in the field of wood working (Seerden).

What do we offer?

Working at HQ Pack means being part of a strongly growing worldwide operating organization. Despite its strong international character and over 400 colleagues in the Netherlands, the organization is characterized by its informal character and short communication lines.

Within our organization, you will get the opportunity to further develop yourself both personally and professionally. We attach great value to a collegial and pleasant working atmosphere.

Naturally, we will provide you with the resources you need to perform this job well. The salary is in accordance with the market and will be determined in negotiation, depending on knowledge and experience. We have our own employment conditions package and offer a collective pension.

Do you want to apply?

Are you interested in this position and curious what it is like to work for an internationally operating organization where entrepreneurship is key? We look forward to receive your resume and additional motivation by using the Apply button.

For more information, please feel free to contact our recruitment department via Anissa Bejaoui +31 (0)6 27 26 22 02 (present Tu, Wed, Thu) or Ellen van Moorsel +31 (0)6 11 83 54 11 are also directly available for questions by phone.

Important note: We would also like to invite you to apply in Dutch if that is your preference.