Who we are.
HQ Pack belongs to the worldwide top in the field of High-Tech packaging and tooling. We develop, clean, produce and manage the logistic flow of packaging for high-quality industrial products. Very fragile, valuable parts get the protection they need during transport all over the world.
What are you going to do within our organization?
HQ Pack is rapidly growing and that is why we are looking for an Account Manager for our existing (international) customers. In this role, with a strong focus on the European market (with an emphasis on NL), you are the point of contact for your customer portfolio. Our customers expect a sparring partner, and advisor and we expect optimum customer satisfaction and the further development of these existing accounts.
In addition, we expect you to closely follow market developments and to be able to translate customer wishes perfectly into suitable offers, taking into account applicable guidelines and regulations. You think along with pricing strategies and know how to substantiate this in a convincing way with your customers. You are a connector by nature and know how to manage expectations correctly. Of course we also expect you to achieve your commercial goals by initiating the right activities. You discuss technical challenges and the progress of the projects with your colleagues from the project office.
Your duties as an Account Manager include:
- Maintaining and further developing customer relationships (by telephone, video calls and visits);
- Advising the customer in the field of materials, product groups and/or services;
- Making analyzes and providing reports at customer level.
- Drawing up a Sales Plan in collaboration with the Manager Sales EU Accounts
- Elaborating, issuing and following up on quotations with input (calculation) from the project office;
What we ask
To be successful in the role of Account Manager you have the following requirement:
- Higher educational (HBO+) working and thinking level, preferably commercial / technical education;
- At least 3 years of account management experience or similar;
- Sales experience in a technical (production) environment;
- Good command of MS Office and ERP systems;
- Excellent command of the Dutch and English language;
- Knowledge of the German-speaking market and good command of the German language is an advantage.
Do you recognize yourself in the following characteristics?
- You are analytical
- You are enterprising
- You are stress resistant
- You are decisive
- You are flexible
- You have strong communication skills
- You can work in a structured manner
What we offer.
Working at HQ Pack means being part of a strongly growing worldwide operating organization. Despite its strong international character and over 800 colleagues in the Netherlands, the organization is characterized by its informal character and short communication lines.
Within our organization, you will get the opportunity to further develop yourself both personally and professionally. We attach great value to a collegial and pleasant working atmosphere.
Naturally, we will provide you with the resources you need to perform this job well. The salary is in accordance with the market and will be determined in negotiation, depending on knowledge and experience. We have our own employment conditions package and offer a collective pension.
What we do.
Our strength lies in the total solution. We do not only develop client-specific packaging materials, but take care of the entire process. HQ Pack's Service Centre ensures that, wherever in the world re-usable packaging is collected, cleaned and repaired to new condition. We do this for global players in the semiconductor-, electronics-, aerospace-, medical industries and machine building.
The activities of HQ Pack are categorized as follows:
- Cleanroom Solutions;
- Projects (development);
- Logistics Services.
Our group of companies employs over 1000 people spread over 7 locations. HQ Pack's head office is located in Eindhoven, the Netherlands. In addition, we have a branch office in Malaysia, Singapore and two branches in the USA. Within HQ Pack Group we also have a specialized company in the field of plastics machining (HQ Plastics), cleaning (HQ Precision Cleaning) and in the field of wood working (Seerden).
Do you want to apply?
Are you interested in this position and curious what it is like to work for an internationally operating organization where entrepreneurship is key? We look forward to receive your resume and additional motivation by using the Apply button.
For more information, please feel free to contact our recruitment department via firstname.lastname@example.org. Alex Heij +31 (0)6 27 27 75 91 is also directly available for questions by phone.
Important note: we would also like to invite you to apply in Dutch if that is your preference.